It doesn’t need to be a long list (mine has about 15 questions on it), but you should come up with a basic checklist of the vital information you need in order to make an offer (or run in the other direction). Speak clearly, confidently, and do not rush through your thoughts or sentences. On the same coin – I think it’s also worth acknowledging that it’s okay to struggle in the beginning…  in fact, I’d be seriously impressed if you didn’t experience some setback as you’re getting started! Use the recording function on your phone when you talk to a friend. After doing so many of these calls for years on end, I’ve gotten to the point where I don’t even think twice about picking up the phone anymore. Carmine Gallo, author of Talk Like TED, claims 190 words per minute is the ideal rate of speech for public speaking. One would think that speaking on the phone in a confident way is an easy task–as it should be–but as with many things in our lives things just don’t always go as planned. Speaking on the Telephone: Confidently Speak on the Phone. How to Speak More Confidently on the Phone. How To Write Real Estate Ads That Sell Properties Fast, 50 Websites To Post Your Real Estate Listings For FREE, Everything You Need To Know About Getting Your County’s “Delinquent Tax List”, 10 Rock-Solid Reasons Why You Should Be Investing In Land, 50 Surprisingly Creative Uses for Vacant Land, Hard Money 101: Everything You Need To Know About Getting Started With Hard Money Loans, A Crash Course in Tax Lien & Deed Investing (and My Love/Hate Relationship With Both). But don't use your hands or gestures too much when you speak or you will come off as a bit frantic, like you're using your gestures to compensate because your words aren't enough. Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. Know that making yourself uncomfortable a couple times will help you feel more comfortable in the same situation forever after. I sent you that postcard because I saw that you were a property owner in an area that I’d like to invest in.”, “I’m a real estate investor and I buy houses from people all over the country who want to be relieved from the burden of their unwanted property.”, You can also insert a brief explanation of why you’re interested in their particular property, “The reason you got that postcard from me is because I found your name in the public records as a land owner. If you don’t get the job, no big. Early in my career – I used to suffer from a debilitating level of anxiety when it came to phone conversations. We promise you will find ample value from our website.Â, 1. Set reminders during the day to check in and correct how you’re holding yourself, and find “hacks” that force you to use good posture. Please add REtipster.com to your Ad Blocker white list, to receive full access to website functionality. Speaking on the Telephone: Confidently Speak on the Phone. Tips and tricks to sound comfortable, confident and relaxed on any phone call Speaking with confidence is an important communication skill every person should have. Here is a REAL solution. This skill is particularly important if you need to use English at work. It is very important to practice. Facebook Ads Made Simple (Even Your Kids Can Do It)! All Rights Reserved. The only problem was – he was having an incredibly difficult time talking with strangers on the phone. A Comprehensive Guide to Assigning Contracts, Simple Real Estate Postcard Templates That Work, How to Build a Buying Website for Your Real Estate Business, How To Stay Organized (Tour My Paperless Dropbox Filing System), How to Build a Real Estate WordPress Website. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. 084: Is It Smart or Stupid to Work With Friends and Family? Not knowing what to say when a prospect calls. The people who actually look the most awkward are the ones who are afraid to try. I have cash and I’m ready buy in the next 30 days…   but it doesn’t sound like you’re interested in working together – best of luck in finding a buyer elsewhere! Learning how to speak with confidence is a game changer when it comes to both your personal and professional life. You now know how to speak with authority, and with confidence. Likewise, the only way you’re ever going to get better is if you continue to pick up the phone and make those calls, even after you have one of those “bad experiences”. I know from experience that a bad phone conversation (regardless of who it’s with) can be a terrible feeling. When a phone call spirals out of control and goes down in flames – it can do some serious damage to a person’s sense self-confidence (especially if you internalize this kind of thing like I did). Keep track of calls by writing down the person’s name, the time he or she called, and the reason. If you want to get good at talking on the phone with a total stranger, you must have confidence yourself. Let’s get one thing straight – you are NOT here to impress anyone. 1. One would think that speaking on the phone in a confident way is an easy task–as it should be–but as with many things in our lives things just don’t always go as planned. Gesturing while you speak is a great way to get your points across and to emphasize your words. This is IRL. How to Speak More Confidently on the Phone. The thing to remember is that the person on the other end of the phone is just another human being. They’re no better than you. Don’t hold your breath right before you speak (so your vocal chords relax and your voice is nice and low). 083: “If Only I Had Known!” – What Every Rookie Land Investor Ought to Know. Class A, B, C and D Properties Explained! Believe me, I’ve had plenty of awkward phone calls in my time. How to Close a Cash Land Transaction In-House (Full DIY Instructions! You should have a very simple list of questions that you need them to answer for you – and the point of the call is simply to get as many answers as you can. Confidence And Authority In Everyday Life. I’ve found that it’s important to have a few scripted phrases when you’re making these calls – simple sentences to fall back on (just so you sound like you know what you’re doing). These words make you sound indecisive or rude during a conversation, which in turn causes you to lose confidence in your speaking skills. Our few advertisers help us continue bringing lots of great content to you for FREE. This is a very normal part of the learning process, and you will get better in time. Speaking on the Telephone: Confidently Speak on the Phone Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. How To Ask The Right Questions Of Your Prospects. make your dream a reality! Tired in the morning and awake at night? A confident, relaxed smile is the best way to put other people at ease. Since I’m looking specifically for vacant land in this area, I wanted to see if you’d be interested in selling your property any time soon.”. Smile while you record it to bring some warmth into your tone. Speaking and listening to English on the phone can be difficult for English learners. Use your hands and take up space Whenever you’re talking to a new prospect, just think of it as though you’re going through a questionnaire. Answering the Phone 1 Keep a pen and paper next to you. Discomfort with talking to strangers on the phone, 2. Extend your … I’ve seen more than a few people quit this business altogether from a single phone call. If you’re dealing with shyness (or an overall lack of confidence), this video from Ramit Sethi may offer some valuable insights as well. A smile goes a long way, and the other person on the phone will notice that your voice sounds happy, that you are interested i talking to them, and they will then be more than happy to answer your questions,… In both situations, it is important to…. A few weeks ago, I got an email from a new investor who was having some serious difficulty talking to prospects on the phone. Take 20 – 30 minutes to conduct some research and understand who you’ll be speaking with. Remember, if you’re talking to the right people – they’re going to need YOU more than you need them. Speaking politely on the phone in English is a key skill. 101 Things Everyone Needs To Know About Real Estate Investing, 14 of the Worst Experiences You’ll Have as a Real Estate Investor, 15 Powerful YouTube Videos Every Entrepreneur Needs To See, 21 Signs You’re Becoming A Real Estate Expert, 50 Profound Words Of Wisdom That Might Just Change Your Life, He took action and pulled the trigger on his. When I was a new investor, this was by far my biggest problem (and it took me a long time to realize it). This is important because you can usually glean 90% of the information you’ll need to know before you decide to purchase (all subject to verification, of course). You won't build confidence if you don't take action. Talking to strangers on the phone has become almost as natural as breathing…  but I only got to this point because I practiced. Open your mouth and pronounce words clearly Friends, these tips work. 8. My lack of confidence had everything to do with the way I perceived myself. ), Wholesaling Made Simple! For some of us, the thought of picking up the phone and smashing out a load of calls induces cold sweats. The point of your first call is to simply get acquainted with the seller’s situation and get some answers. Therefore, speaking loudly enough to be heard and in a friendly engaging manner is … Speaking on the Telephone: Confidently Speak on the Phone, Tips and tricks to sound comfortable, confident and relaxed on any phone call. Be friendly and talk with a positive tone, but don’t act submissive. There you have it! In this "How to Speak on the Telephone" class you will learn how to communicate effectively on business calls, teleconferences and other presentations made by phone. As a result, I was able to sound much more confident, which led people to trust me and be more open to what I had to say (and this ultimately resulted in doing more deals and making more money). Thank you for supporting. The fact is, a serious real estate investor needs to know how to communicate on the phone – there’s just no way around it. How Not To Turn Meaningful Discussions Into Arguments By Keeping This 1 Thing In Mind. Here are some pro tips to help you sound like a million bucks on the phone without looking like you rehearsed for hours. A little bit of “phone anxiety” actually makes sense when you think about it…  for most of us – it’s not normal to initiate dozens of conversations with strangers on the phone. Smile, Smile, Smile. Confidence comes from within and no one can create it for you. I allowed it to become a HUGE stumbling block and then proceeded to beat myself up about it. Imagine yourself speaking with total confidence and ease every single time you make a telephone call. Suggested Format: I … Dirty talk is a simple (and free!) How to build your confidence on the phone – Do’s & Don’ts. You don’t need to take abuse from someone who doesn’t even know you – so if it starts going down this road, simply walk away. Speak with confidence. Imagine yourself speaking with total confidence and ease, every single time you make a telephone call. Speak slowly and pronounce each word clearlyl 2. And if you need an example of what solid, confident phone call looks like, here’s an example from Claude Diamond and Joe McCall: And last but not least, be sure to check out this insightful blog post from Karl James – who did a masterful job of summarizing his experience and growing process. Here are some things that you can say to make speaking on the phone … RELATED: What Do You Say When A Seller Calls? Consider pitching a few lower-risk blogs — blogs you could easily write for, but aren’t head-over-heels in love with — and actively suggest hopping on the phone for a few minutes to talk things through. When you’re speaking on the phone, your voice is the primary communication vehicle. They’re no worse than you (and frankly – you don’t ever have to talk to them again if you don’t want to). Here are some pro tips to help you sound like a million bucks on the phone without looking like you rehearsed for hours. You can be relaxed authoritative and easy to understand on the phone. how to start a business in one month for under $100, 5 Steps to Bounce Back Fast When Life Knocks You Down, How to Get over Your Self-Defeating Thoughts and Behaviors, Feeling Defeated? I was a complete and utter nervous wreck. I was surprised when I did this. It’s that bad. There’s nothing more frustrating than speaking with someone that’s confused, speaking out of context and wasting time. It was probably the most difficult thing I’ve ever had to deal with in my adult life – no joke. In many cases, your first phone call will be the most important interaction you have with a person. Like it or not, this is when your prospect will make some immediate judgements about who you are and whether you’re a trustworthy person they can do business with. Listen to your voice and analyze what you want to change. Learn what successful investors aren’t telling you. 079: How Andrew Quit His 6-Figure Job in 9 Months With His Land Investing Business, 089: How Anton Ivanov Built a 40-Unit Rental Portfolio and $12K Per Month, 088: A Seamless Solution for Buying and Selling Real Estate Notes, 087: Our Favorite Real Estate Influencers. I know I’m not the only person who struggled with this. I use them on a consistent basis living and working abroad in my foreign language, and they have helped me GET THINGS DONE on the phone, hence improve my confidence speaking on the phone! For example – you can start each conversation with an opening line about who you are and why you sent them a postcard: “I’m an investor and I buy properties all over the country. We get it, too much advertising can be annoying. 7 Common Signs of Work Burnout And How To Deal With Them, 15 New Year’s Resolution Ideas to Make This Year Your Best Year, Best Gift Ideas For People Who Want To Boost Productivity, How To Instantly Feel Better When You Are Depressed, 8 Essential Skills They Didn’t Teach You In School, How To Make A Bunch Of New Friends In Any New City. If someone is rude or starts disrespecting you, the conversations get real simple – you end it. This is an easy mistake to make and fortunately, it’s probably the easiest problem to solve. I want you to sound like an expert on the phone because this is a skill that will take you a long way in life (even if it has nothing to do with real estate). We’re all told from a very young age, “Never talk to strangers” and this kind of mindset has been pounded into our psyche for years – it’s no wonder some of us have such a hard time with it! 085: How The Modern Rules Of House Wholesaling Have Changed. Goodbye.”. Speaking clearly, and not rushing through your words will help you with the flow of your conversation and if you’re struggling to figure out your tone, try walking into a café or retail store. Practice makes perfect, of course, so spend some time in front of a recorder until you feel sure that you are able to create the correct pauses and emphasis. You can be relaxed, authoritative and easy to understand on the phone. Believe me, I’ve had plenty of awkward phone calls in my time. Seth Williams is the Founder of REtipster.com - an online community that offers real-world guidance for real estate investors. Here’s What Happened…, My Experience at a Tax Deed Auction (Part 3): Finding the Right Properties to Bid On, My Experience at a Tax Deed Auction (Part 2): Live Bidding War and the Aftermath, My Experience at a Tax Deed Auction (Part 1): When, Where and How to Find Deals, The Only Course You Need to Master Apartment Syndication (Plus Two Books), 091: How JT Olmstead Takes Down a Monster Land Deal. I considered myself to be an inexperienced “kid” who had no idea what he was doing. I hate to be so blunt – but if you don’t know how to handle yourself on the phone, you’re going to have a very hard time succeeding in the real estate business. What’s important is that you don’t give up. When people struggle with awkward phone conversations, I think the problem usually boils down to a few things: When you’re trying to generate calls from sellers, you’re going to talk to a lot of people you don’t know – people from all walks of life. Some of these conversations will be easier than others and that’s okay. Boosting your confidence while speaking on the phone doesn’t have to be hard. 092: Investing in U.S. Real Estate as an “Alien” – How Matt and Alicia Make It Work, My Experience at a Tax Deed Auction (Part 4): I Bid on 50+ Tax Deed Properties. The conversation will go in whichever direction you allow it to go – so don’t be afraid to step in and steer it where it needs to go. Even if you’re talking on the phone, the way you hold yourself impacts the way people perceive your ideas. 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